IDA
A new sign-up flow on a stronger membership platform
Apply Agency’s specialists work directly in IDA’s product and development teams. The work combines member-facing self-service with ongoing improvements to the underlying Umbraco platform. This makes it possible to solve concrete user needs while strengthening the technical groundwork for future deliveries.
- Self-service
- Umbraco
- Integrations
- DevOps
Technical work and results
The table scrolls horizontally.
| Technical discipline | Delivered | Result |
|---|---|---|
| Sign-up | A new digital sign-up flow with MitID and internal tools. | A more coherent digital path from application to membership. |
| Integrations | Connections to CRM and gift card systems, plus tracking and logging on server and client. | The membership flow is connected to the systems that process and follow up on the sign-up. |
| Platform | New Umbraco components and further development of the design system, caching, revalidation and performance. | More reuse across the solution and a stronger foundation for new features. |
| Delivery | Improved deployment pipelines and close collaboration within IDA’s existing teams. | A more robust technical delivery process without a separate external development track. |
The result
IDA now has a modern sign-up flow and a more flexible Umbraco platform. The same specialists work on the member journey, the integrations and the delivery foundation, so the improvements can be carried out as one coherent technical effort.
